FAQ

Frequently asked questions
What Currency Are Your Prices Listed In?
While our office is based in HongKong, our site operates in USD. Most banks will enable you to make international payments in foreign currencies. You may check with your bank for more information and please note, they may charge a minor fee for this service.

Where Are The Products Shipped From?
We work with manufacturers from all over the world, however the majority of our partners are located in the USA.

How Long Does It Take To Receive My Items?
Shipping times vary depending on your location, but average times are approx 1-3 weeks. Please see our Shipping Policy for more information

Where Do You Ship To?
We currently ship all products globally, however we only have a few warehouse locations, so shipping times can vary greatly, depending on your location.

What method of payments are accepted?
We currently accept all major credit cards as well as PayPal.

How can I get help with my order?
Please contact us at support@housgift.com

We are committed to providing excellent customer service to our customers. We have a zero-tolerance policy for poor customer service.
This policy applies to all customers

Thank you for your cooperation.